Terms and Conditions

Hong Kong Great Union Technology Co., Limited
📍 RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok, Kowloon, Hong Kong
📧 wuhaibin0038@outlook.com | 📞 64687420

Last Updated: [August 2025]

1. Acceptance of Terms

By accessing or purchasing from this website or through direct communication with Hong Kong Great Union Technology Co., Limited, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Products and Orders

  • All product descriptions, pricing, and availability are subject to change without notice.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in product or pricing information, or suspicion of fraudulent activity.
  • Custom or made-to-order items are non-refundable and require full prepayment.

3. Payment Terms

  • Payment must be made in full before any order is shipped.
  • Accepted payment methods include international wire transfers and approved digital payment platforms.
  • All transactions are processed securely and in accordance with applicable financial regulations.

4. Shipping & Delivery

  • Shipping is available worldwide via reputable couriers (e.g., DHL, FedEx).
  • Delivery times are estimates only. We are not liable for delays caused by customs, logistics providers, or external factors.
  • All shipments are insured, and signature upon delivery is required for high-value orders.

For full details, please refer to our [Shipping Policy].

5. Returns & Refunds

  • Returns are only accepted for defective, incorrect, or damaged items within 7 days of receipt.
  • Items must be returned unused, in original condition, and with original packaging and certificates.
  • Custom-made items, special orders, or personalized products are non-returnable.

6. Product Authenticity

We guarantee that all items sold are genuine, as described, and sourced from reputable suppliers. Certificates of authenticity will be provided where applicable.

7. Intellectual Property

All content on this website (text, images, logos, designs) is the property of Hong Kong Great Union Technology Co., Limited and may not be copied, reproduced, or used without prior written consent.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the item purchased.

9. Privacy Policy

We respect your privacy and only collect personal information necessary for processing your order. We do not share your data with third parties without your consent, except as required for payment and shipping.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Hong Kong SAR. Any disputes shall be resolved in Hong Kong courts.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:
📧 wuhaibin0038@outlook.com
📞 64687420